MOZILLA THUNDERBIRD
Mozilla Thunderbird is a free app you can use (rather like Outlook) to pick up your emails using IMAP or POP3
Download Mozilla Thunderbird for FREE
https://www.thunderbird.net/en-US/download/
IMAP
Under ‘Create a new account’ click ’email’
Press the ‘Skip this and use my existing email’ button
At the ‘Mail Account Setup’ screen type in your ‘name’ and ’email address’ as yourname@yourdomainname.ext and your password as given.
Click ‘Continue’ button
Your account will be set up automatically but at the next screen your outgoing server details will need tweaking.
Click the ‘Manual Config’ then the ‘Advanced Config’ buttons
On the left hand side select ‘Server Settings’ and change the username to your email address
eg yourname@yourdomainname.ext
Incoming Server hostname is imap.stackmail.com
Outgoing Server hostname is smtp.stackmail.com
Incoming Port is 993
Outgoing Port is 465
Incoming and Outgoing SSL should be set to SSL/TLS
Authentication set to Normal Password
On the left hand side select ‘Outgoing Server (SMTP)’ then press the ‘Edit’ button
Check your settings are as follows
The Outgoing SMTP Server ‘Description’ and ‘Server name’ should both be set to smtp.stackmail.com
Port: 465
Security: SSL/TLS
Authentication: Normal Password
Username: yourname@yourdomainname.ext
Click the ‘OK’ button
You may be asked again for your password before you can send/receive email. Please put it in and tick the remember my password box also. You wont be asked again.
POP3
See Instructions below
https://www.names.co.uk/support/1085-how_to_set_up_a_pop3_account_in_mozilla_thunderbird.html
Your Username is your Email address
Your Password is as given
Incoming Server hostname is pop3.stackmail.com
Outgoing Server hostname is smtp.stackmail.com
Incoming Port is 995
Outgoing Port is 465
Incoming and Outgoing SSL should be set to SSL/TLS
Authentication set to Normal Password
‘Add Security Exception’ prompt
When sending/receiving emails for the first time you may receive a warning ‘You are about to override how Thunderbird identifies this site…’
Ensuring the box ‘Permanently store this exception’ is ticked, click the button ‘Confirm Security Exception’ This prompt will not appear again
If you wish to change your account settings in the future
Click the Thunderbird Menu(3 horizontal bars) icon then click Options/Account Settings
Wrap up Web Email Mailbox Setup & Configuration
The settings below can be applied to any Email application you wish to use to pick up your Wrap up Web Email Mailbox.
Specific instructions are provided for most common email applications such as Android Phone, Apple Mac Mail, iPhone/iPad, Microsoft Outlook, Gmail and Mozilla Thunderbird.
Let’s use a made up Email Mailbox account to demonstrate
Domain name: mybusiness.co.uk
Email Mailbox Username: customer@mybusiness.co.uk
Email Mailbox Password: 12345
IMPORTANT: To be able to both send(Outgoing Server) AND receive(Incoming Server) emails, don’t forget to configure both the Incoming and Outgoing server settings.
IMAP (Recommended)
Email Mailbox username
This is your Email Mailbox email e.g.
customer@mybusiness.co.uk
Email Mailbox password
This is your Email Mailbox password e.g.
12345
Incoming mail server name
imap.mybusiness.co.uk
OR if that does not work try
imap.stackmail.com
Incoming mail server encrypted connection type
SSL
Incoming server port
993
Outgoing mail server name
smtp.mybusiness.co.uk
OR if that does not work try
smtp.stackmail.com
Outgoing mail server encrypted connection type
SSL/TLS
Outgoing server port
465
(25 or 587 for non-SSL/TLS)
POP or POP3
Email Mailbox username
This is your Email Mailbox email e.g.
customer@mybusiness.co.uk
Email Mailbox password
This is your Email Mailbox password e.g.
12345
Incoming mail server name
pop3.mybusiness.co.uk
OR if that does not work try
pop3.stackmail.com
Incoming mail server encrypted connection type
SSL
Incoming server port
995
Outgoing mail server name
smtp.mybusiness.co.uk
OR if that does not work try
smtp.stackmail.com
Outgoing mail server encrypted connection type
SSL/TLS
Outgoing server port
465
(25 or 587 for non-SSL/TLS)
