You can use these instructions/settings to collect and send emails in your preferred email client (Gmail, Outlook, Thunderbird etc) using your Wrap up Web Email Mailbox.
You should have at hand your
- Wrap up Web Mailbox username(email address)
- Wrap up Web Mailbox password
Please contact us if you have forgotten or have not yet received the mailbox credentials above.
In a hurry to access and use your Email Mailbox? – you can use Webmail
If you wish to pick up your emails without configuring an email client such as Outlook or Gmail you can instantly Send & Receive your emails using webmail.
Please read and understand before setting up your Email Mailbox
There are two types of Email protocol types IMAP and POP
IMAP (Recommended)
An IMAP account will sync to our servers so anything you create on your account locally will be reflected on our server.
Advantages:
- More than one user can use the same account
- If you loose your device the account can be retrieved again from our server or accessed vio webmail
Disadvantages:
- Emails may stack up on our server and you may reach your email storage limit of 10GB.
POP (Not Recommended)
A POP or POP3 account retrieves messages from a mail server, downloads them to your device locally then removes the messages from the server after a stated time.
Advantages
- No storage of emails on the server so the server mailbox limit of 10GB does not apply.
Disadvantages
- Messages are stored locally with no limit other than the size of your hard drive. A backup is ideally required in case your PC/device is lost/damaged. An external drive/cloud backup application such as Dropbox or Google Drive can be used to backup your local email storage folder. For example if you are using Outlook you can include your .pst file folder in your backup.
Wrap up Web Email Mailbox Setup & Configuration
The settings below can be applied to any Email application you wish to use to pick up your Wrap up Web Email Mailbox.
Specific instructions are provided for most common email applications such as Android Phone, Apple Mac Mail, iPhone/iPad, Microsoft Outlook, Gmail and Mozilla Thunderbird.
Let’s use a made up Email Mailbox account to demonstrate
Domain name: mybusiness.co.uk
Email Mailbox Username: customer@mybusiness.co.uk
Email Mailbox Password: 12345
IMPORTANT: To be able to both send(Outgoing Server) AND receive(Incoming Server) emails, don’t forget to configure both the Incoming and Outgoing server settings.
IMAP (Recommended)
Email Mailbox username
This is your Email Mailbox email e.g.
customer@mybusiness.co.uk
Email Mailbox password
This is your Email Mailbox password e.g.
12345
Incoming mail server name
imap.mybusiness.co.uk
OR if that does not work try
imap.stackmail.com
Incoming mail server encrypted connection type
SSL
Incoming server port
993
Outgoing mail server name
smtp.mybusiness.co.uk
OR if that does not work try
smtp.stackmail.com
Outgoing mail server encrypted connection type
SSL/TLS
Outgoing server port
465
(25 or 587 for non-SSL/TLS)
POP or POP3
Email Mailbox username
This is your Email Mailbox email e.g.
customer@mybusiness.co.uk
Email Mailbox password
This is your Email Mailbox password e.g.
12345
Incoming mail server name
pop3.mybusiness.co.uk
OR if that does not work try
pop3.stackmail.com
Incoming mail server encrypted connection type
SSL
Incoming server port
995
Outgoing mail server name
smtp.mybusiness.co.uk
OR if that does not work try
smtp.stackmail.com
Outgoing mail server encrypted connection type
SSL/TLS
Outgoing server port
465
(25 or 587 for non-SSL/TLS)
Authentication is required for IMAP, POP3, and SMTP.
Sending of large sized emails
Not all ISP Internet Service Providers have the same allowances for the size of emails that can be sent. If you are using a high speed network such as BT infinity or Sky Fibre your allowance may be larger than other providers.
Therefore in some rare cases, if you are not using a high speed broadband supplier, some emails with large attachments over 3-4Mb for example may not send.
If this is the case we suggest using free cloud sharing facilities to send large files such as Dropbox or We Transfer
Orange/EE Broadband Known Issue
Most outgoing smtp servers are blocked so these customers may need to use the the Orange/EE outgoing server smtp.orangehome.co.uk for POP3. The port settings remain 110/25. If a password is asked for, change the ‘More settings’ Outgoing server option to ‘Login to ingoing mail server before sending mail’
