Wrap up Web Knowledge Base

Wrap up Web Hosting SLA – Standard

Inclusive of:

  • Telephone and Email contact for support requests
  • Support tasks per month lasting no longer than approx. 30 minutes
  • Tasks beyond the control of the client including server security updates, technical issues, upgrades to content management systems, server/email configuration and domain issues.

 

Additional support charged per hour (please contact us for the current rate)

If you require support above and beyond above please see our Managed Service