Welcome to Wrap up Web Knowledge Base. Support Articles to help you get the very best from your Web Presence.
If you have signed up to a Managed Web Hosting Service, the allocated/agreed hours include our Standard support SLA plus additional support tasks as below Search Engine Optimisation Social Media Optimisation such as Twitter, Facebook, Instagram etc (Content configuration) Website
Inclusive of: Telephone and Email contact for support requests Support tasks per month lasting no longer than approx. 30 minutes Tasks beyond the control of the client including server security updates, technical issues, upgrades to content management systems, server/email configuration
